Where I live the situation is dramatic even without taking Universal Credit into account. So many people are denied PIP and ESA for no reason at all. My husband was denied PIP because articulate and well kempt. According to them if you are articulate, you can’t be ill or disabled. The NHS is sinking fast.
At our local CAB, they offer hardly any help, no money and thousands of requests. Social care is a disaster and agencies are short of staff and unable to recruit. Our MP is also overwhelmed with personal cases and does not get any joy with the DWP, they don’t listen to her. It is all part of a deliberate plan.