I am a support worker and I can only confirm that the current benefit system is punitive and lets the most vulnerable people down. It is run and administered by people who can only be described as sadists. I have come to the conclusion, after reading many assessment reports and reconsideration appeals that these people are really enjoying writing them.
They don’t listen to doctors and experts but try their best to deny financial support, often to people with complex needs. I don’t see the anger or the outrage that so much human suffering should cause. Food banks are not the solution, we need a system with compassion, willing to support people. Instead of the scary monster we have now which punishes and belittles people who are seriously ill, just for fun.