Pain does not count anywhere on the form for PIP

I developed a female age related health problem which causes me pain, distress and management problems. This problem doesn’t seem to fit any of the criteria for PIP. I also have other age related health problems – e.g. joint and back pain.
Pain does not count anywhere on the form for PIP, it appears. It is totally ignored. Other aspects of my health ignored too. The ATOS assessor used clever tricks, exaggeration,  and euphemistic language to ensure I would not get PIP. I am having to appeal. Huge assumptions were made about e.g. my hearing, mood, and mobility.

I have problems with basic calculations – it runs in my family, but this was ignored. The test for budgeting / calculations at my face to face assessment was to take a very small number from a larger number. That was it. My hearing mood and mobility were “bigged up” / exaggerated to make me appear a serene picture of health. Limp euphemistic language used to describe my actual problems. The tone of the report I found to be almost sarcastic.

At my face to face assessment, I had to sit for 2 hours waiting to be seen. At least three people who the receptionist had phoned to ensure they were coming, were sent home on arrival. One girl who explained she had taken a day off work and had an operation the following week begged to be seen, but she was sent home, so I suppose I was lucky to be seen at all.
Another person with pain on sitting down also had to wait two hours like me. A man who could hardly walk at all was waiting a long time too. He should have been seen at home IMO.

I was turned down for PIP and have asked for a Mandatory Reconsideration (still waiting to hear back) and will probably need to appeal.
I had to put in a new claim as my payments on my previous (successful at appeal) claim were stopped. I had filled out a review form and was asked to be at home for a face to face. I could not be available for this. I was in an impossible situation at home, I asked DWP and ATOS what I should do, and for more time. I kept them informed.

(My elderly Mum was having a cancer op, and my daughter with autism was going through a devastating housing & MH crisis.) I was told I was “non-compliant” and my PIP payments stopped. So that’s why I had to do a new claim, and I also put in a complaint, on advice.

For both, the review and for the new claim, I was told that any evidence I had sent in older than 2016 could not be used as it was “too old” and “historical”. Bearing in mind it took years to get my health conditions diagnosed, and imaging carried out by NHS (waits for referrals, appointments and imaging etc.)  Therefore it would take an equally long time to get fresh evidence? So DWP only looked at a small fraction of the evidence I had sent in.
There’s loads more I could add.

Primrose

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