I witnessed family after family turn up for appointments only to be told that they would not be seen

I am a stroke survivor and on the 6th of September I was forced to attend a Work Capability Assessment. This experience has been a huge eyeopener in regards to the blatant deliberate cruelty perpetrated on poor the disabled and the defenceless. I witnessed people in extreme discomfort every one of them in serious distress after being made to wait up to 3 hours beyond their appointment time. I was informed by the assessor that they deliberately double book the appointments on the off chance that someone doesn’t turn up the result of this is misery, distress and unnecessary expense for people already struggling on benefits.
I witnessed family after family turn up for appointments only to be told that they would not be seen. One such family, four adults and two children, explained that he had used the last of their money to pay for the four hour drive they had had to make in order to attend. He was met with a shrug and was told “take it up with the DWP”  at which point he became justifiably upset only to be met with complete indifference and the G4 security guard rose to his feet.

This has been done for cold heartless financial reasons if someone does not turn up for their appointment the assessing body lose out on a fee and rather risk this they are prepared to make the sick, damaged and disabled endure a process that for many in that waiting room was nothing short of torture. Another damaging effect of this despicable practice is the effect this has on support workers because they had made one man, who was in obvious agony,  wait three hours past his arranged appointment it meant that two other people whom the support worker should have seen that afternoon were left high and dry and this again was met with complete callous indifference. It has to be stopped and criminal charges pursued on the perpetrators of this inhuman system.

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