I would love to say that things have improved but that is not so, they have become worse. The care agency is still dropping my calls due to lack of staff several weeks later. I cannot even rely on any personal care, bins emptied, food shopping, nothing.
One week I had no care at all, most weeks just a couple of hours. Social services are aware but apart from ringing and then accepting the continual excuse that they have staffing issues at the agency, they have done nothing to help at all and I have nobody else at all to help me.
I feel dirty, shamed, confused and dreading every phone call. Yet there is nothing I can do it seems to get the help I desperately need. Other agencies have not called or emailed back. I am beyond tired and my needs are forgotten.