I am a housing support worker for older people

I am a housing support worker for older people. Quite honestly I don’t know where to start – should I start with waiting 5 hours for paramedics to come when an elderly person has fallen in the night as it’s not life or death?

Or with older people being catheterised in hospital so they can be discharged with 3 X 15 minute care calls a day while they become more and more isolated?

Or should it be the man in his 60’s crying in my office because I was the only person who had spoken to him like a human being after he’d been told he needed a hip replacement and was made to feel like an inconvenience when he asked questions?

After he had worked all his life paying into a system which ultimately failed him. Or the older people who lose the ability to walk after a hospital stay as they are left in their beds. This is a few examples of a system failing it’s most vulnerable people. I don’t think this is the fault of the staff, the problem is further up the line.

A.M

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